Bringing data to Life

United Airlines operates out of 7 hubs and serves countries around the world. The airline’s MileagePlus program encompasses a wide array of destinations, rewards, miles availability, and a variety of ways to earn and redeem miles. Also, there are four levels of elite status you can attain to earn more miles per dollar spent on United flights to get various perks when you fly. These perks, available at different levels of status, include free checked bags, same-day flight changes with no fee, and flight upgrades. The focus was to translate this level of complexity and information that is accessible for customers all around the globe. 

Working together with a team of developers, business analysts and operational teams across the globe, each user enjoyed a unique layout with a specific set of business rules, messages, notifications and unique partner opportunities.